A successful email marketing campaign starts with a high-quality email list. This part of the three-part guide (Part 1 - Technical Setup) focuses on best practices for building your list, the importance of permission-based marketing, and strategies for engaging with a cold list.
Best Practices for Collecting Email Addresses
- Offer Value: Provide a compelling reason for people to subscribe, such as exclusive content, discounts, or early access to products.
- Use Multiple Touchpoints: Collect emails through various channels:
- Website sign-up forms
- Social media platforms
- In-store at point of sale
- Events and trade shows
- Webinars or online courses
- Optimize Your Sign-Up Forms:
- Keep forms simple, asking only for essential information
- Use clear and compelling call-to-action (CTA) buttons
- Place forms strategically on your website (e.g., header, footer, pop-ups)
- Implement Double Opt-In: Use a two-step process where subscribers confirm their email address. This ensures higher quality leads and helps maintain list hygiene.
- Be Transparent: Clearly communicate what subscribers can expect in terms of content and frequency.
The Importance of Permission-Based Marketing
Permission-based marketing is not just ethical; it's also more effective and often required by law:
- Legal Compliance: Adheres to regulations like GDPR, CAN-SPAM, and CASL.
- Higher Engagement: Subscribers who actively choose to receive your emails are more likely to engage with your content.
- Better Deliverability: ISPs favor senders with high engagement rates, improving your overall deliverability.
- Brand Trust: Respecting user preferences builds trust and enhances your brand reputation.
- Reduced Spam Complaints: Explicit permission significantly lowers the risk of spam complaints.
To maintain a permission-based list:
- Always use opt-in methods (preferably double opt-in)
- Provide clear unsubscribe options in every email
- Regularly clean your list by removing inactive subscribers
Strategies for Slowly Warming Up a Cold List
If you have a list of contacts who haven't engaged with your emails in a while (a "cold" list), it's crucial to approach re-engagement carefully:
- Segment Your List: Divide your cold list based on factors like last engagement date, purchase history, or original sign-up source.
- Start with a Re-permission Campaign:
- Send a campaign asking subscribers if they still want to hear from you
- Be clear about the value you'll provide and the email frequency
- Remove those who don't respond or opt out
- Gradual Increase in Volume: Start by sending to a small portion of your list and gradually increase the volume over time.
- Monitor Engagement Metrics: Keep a close eye on open rates, click-through rates, and spam complaints. Adjust your strategy based on these metrics.
- Provide High-Value Content: Ensure your re-engagement emails offer significant value to incentivize opens and clicks.
- Use a Winback Series: Create a series of emails designed to re-engage subscribers, each with a unique angle or offer.
- Update Your Content and Design: Refresh your email templates and content strategy to appeal to your audience's current needs and preferences.
- Consider Timing and Frequency: Experiment with different send times and adjust your email frequency based on engagement data.
- Implement Sunset Policies: After multiple attempts at re-engagement, have a policy to remove persistently unengaged subscribers from your list.
Remember, it's better to have a smaller, engaged list than a large, unresponsive one. Focus on quality over quantity, and always prioritize the preferences and experiences of your subscribers.
By following these practices for building and managing your email list, you'll create a solid foundation for your email marketing efforts. A high-quality, engaged list is key to achieving strong open rates, click-through rates, and ultimately, conversions from your email campaigns.
Email Marketing Best Practices Complete Guide
Email Marketing Best Practices Part 1: Technical Setup
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Email Marketing Best Practices Part 2: Building and Managing Your Email List
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Email Marketing Best Practices Part 3: Content Creation and Strategy
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Email Marketing Best Practices Part 4: Nurture Campaigns and Lifecycle Marketing
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Email Marketing Best Practices Part 5: Lead Magnets and List Growth
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Email Marketing Best Practices Part 6: Email Automation and Workflows
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Email Marketing Best Practices Part 7: Metrics and Analytics
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Email Marketing Best Practices Part 8: Compliance and Best Practices
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